Sinowon Instruments 2025 Mid-Autumn Festival & National Day Holiday Notice

To Our Valued Customers, Partners, and Friends,

As the cool autumn breeze sets in and the osmanthus flowers fragrance the air, we approach the joyous occasions of the Mid-Autumn Festival and China's National Day. On behalf of the entire team at Sinowon Instruments, we extend our warmest festive greetings and best wishes to you. We sincerely thank you for your long-standing trust, support, and collaborative partnership.

In accordance with the national statutory holiday arrangements and our company's operational plans, Sinowon Instruments will observe the following holiday schedule:

Holiday Period: Wednesday, October 1, 2025, to Wednesday, October 8, 2025 (8 days).

Resumption of Business: Normal operations will resume on Thursday, October 9, 2025.

Important Service Information During the Holiday:

To ensure a smooth transition and protect your interests, please note the following arrangements:

Orders & Shipping: All production and shipping operations will be suspended during the holiday. To avoid any potential delays to your projects, we strongly advise you to plan your procurement needs in advance. Please contact our sales or customer service team early to process any orders before the holiday.

Customer Service: Our official website (www.sinowon.com) and WeChat Official Account will remain accessible. You may leave messages or email us at mz@sinowon.com.cn. All inquiries will be processed in bulk promptly after we return on October 9th. For urgent matters, please contact your dedicated sales representative directly.

Technical Support: Responses to routine technical inquiries may be delayed. We appreciate your understanding. For urgent technical issues, an emergency contact channel is available; please consult your primary business contact for details.

The Mid-Autumn Festival is a time for family reunion and harmony, while the National Day is a celebration of our nation's prosperity. Sinowon Instruments will use this break to rejuvenate, returning with renewed energy and professional dedication to provide you with even higher quality products and services.

We greatly appreciate your understanding and support. Wishing you and your family a joyful Mid-Autumn Festival and a prosperous National Day!

We look forward to continuing our successful partnership after the holiday.

Sincerely,
The Sinowon Instruments Team
September 27, 2025